An industrial unit with marked EV charging bays

Common questions

Before you call

The things procurement asks first

Supply capacity, load management, grants, billing and what happens when something faults.

Questions

Answers that are actually answers

If yours is not here, call and ask. You will get a straight answer rather than a callback form.

14 of 14 questions

A handful of bays is usually a day or two on site. A larger car park or a depot depends on the supply and any groundwork, and we give you the programme with the quote so you can plan around it.

That is what the survey answers. Often it will, once we add load management so the chargers share what is spare. Where it genuinely will not, we tell you what an upgrade costs before you commit.

Businesses can usually claim through the Workplace Charging Scheme, and landlords through the EV Chargepoint Grant for rented and shared property. We confirm what you qualify for and handle the paperwork.

Yes. The units we fit meter each session and work with the main billing platforms, so you can charge users, keep it free as a perk, or set different rates for staff and visitors.

Call us. Most faults are diagnosed remotely and cleared the same day. If someone needs to come out, they do, and we hold maintenance cover for sites that cannot afford downtime.

We work across Surrey, West Sussex, Kent, Hampshire, East Sussex and Berkshire. Cobham is home, so most of the South East is a straightforward journey.

That is what the survey answers. With load management most sites take more bays than the owner expects, because the units share the spare capacity instead of each demanding full power. Where the supply genuinely will not carry it, we tell you what an upgrade costs before you commit to anything.

From the duty cycle. How many vehicles, what mileage they cover, when they come back and when they leave. That gives the energy the fleet needs overnight and the window it has to go in, which together decide the number and the power of the units.

Whoever uses it. Each unit meters its own sessions and residents are billed for their own charging, so the cost does not land on the service charge and get spread across residents who do not drive.

Only if vehicles cannot wait. If they sit for hours anyway, AC charging does the same job for a fraction of the connection cost. Rapid earns its money where dwell time is short or where charging is the reason people stopped.

Better than it does alone, on a commercial site. Solar generates most in the middle of the day and a workplace car park is fullest in the middle of the day, so the generation goes straight into the vehicles rather than being exported for a fraction of its value.

Yes. Every unit meters its own sessions, so you can charge staff at cost, at a margin, or offer it free as a benefit, and keep that separate from company vehicles. It is worth deciding before installation because the billing shapes the design.

Yes, and it is a large part of this work. The usual reason is an installer who has stopped trading or a national contractor whose response times do not suit the site. We establish what is actually there and whether it was installed correctly before taking it on.

Most are half a day. A longer cable route or work at the consumer unit can make it a full day, and we tell you which yours is before the visit rather than on the morning.

Tell us about the site

Send over the address and roughly what you are after. We will tell you what it involves and what it costs, with no obligation.